Privacy Policy | Christopher Saenz LLC, The d Team, Real Broker

Introduction

This Privacy Policy explains how Christopher Saenz LLC, a Realtor with The d Team at Real Broker ("we," "us," or "our"), collects, uses, and protects your personal information when you visit our website, submit a form, or communicate with us by phone, email, or text message.

Information We Collect

When you interact with our website or contact us directly, we may collect information such as your:

Name
Phone number
Email address
Property or service preferences you share with us
Any other information you voluntarily provide through a form, booking request, or conversation

How We Use Your Information

We use the information you provide to:

Respond to your inquiries and schedule appointments
Provide real estate services related to buying, selling, or referrals
Send appointment reminders and service-related updates
Send marketing communications, but only if you have separately opted in to receive them
Improve our services and website

Text Messaging (SMS) Communications

If you provide your mobile phone number and opt in to receive text messages from us, we may send you appointment reminders, service updates, or, if you separately opt in, marketing messages. Message frequency may vary, and message and data rates may apply.

You can opt out of text messages at any time by replying STOP. For help, reply HELP or contact us using the information below.

Consent to receive text messages is not a condition of purchasing any real estate service. Carriers are not liable for delayed or undelivered messages. This SMS program is available to users 18 years of age or older.

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Information sharing to subcontractors in support services, such as customer service, is permitted. All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

Cookies and Tracking Technologies

Our website may use cookies and similar technologies to understand how visitors use our site and to improve your browsing experience. You can adjust your browser settings to refuse cookies, though some site features may not function properly as a result.

How We Protect Your Information

We take reasonable administrative and technical measures to protect the personal information you share with us from unauthorized access, disclosure, alteration, or destruction.

Sharing of Information

We do not sell, rent, or trade your personal information to third parties. We do not buy or sell leads. We may share information with trusted service providers who help us operate our business, such as our real estate brokerage or scheduling platform, solely for the purpose of delivering the services you requested.

Your Choices

You may opt out of marketing communications at any time by replying STOP to text messages, unsubscribing from emails, or contacting us directly using the information below. Opting out of marketing messages will not affect service-related communications necessary to complete a transaction already in progress.

Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.

Contact Us

If you have questions about this Privacy Policy or how your information is handled, please contact us:

Christopher Saenz LLC, The d Team, Real Broker
Phone: 480-310-5830
Email: [email protected]

Please also see our Terms of Service